SUPPORT

Introducing Premium Support

At Fleetdynamics, we pride ourselves on offering a quality product and service at the best possible price. We seek feedback to continually improve our service offering and have recently noticed an increased demand for a higher level of support and services for some of our clients. Rather than increase the price of our product to all customers, we have opted to offer you a choice of service package that meets your needs.

What if I don’t need this new level of support?

All new customers will receive premium support for the first 12 months of their service at no additional charge. Upon renewal, you can opt to reduce your support to the standard support level with no change to your current pricing. You’ll still receive the same high quality product, as well as unlimited technical support via email.

Compare Support Options
 STANDARDPREMIUM
Cost$10 per month$15 per month
Activation & Set Up SupportPhone & Email SupportPhone & Email Support
Ongoing SupportUnlimited email supportLive chat, email or phone
Phone SupportNoPriority calls
Live SMS alert when device loses powerNoYes
Service RemindersNoYes
Fleet insights - including co2 usage, driver behaviour and fuel analysisNoYes