Introducing Premium Support
At Fleetdynamics, we pride ourselves on offering a quality product and service at the best possible price. We seek feedback to continually improve our service offering and have recently noticed an increased demand for a higher level of support and services for some of our clients. Rather than increase the price of our product to all customers, we have opted to offer you a choice of service package that meets your needs.
What if I don’t need this new level of support?
All new customers will receive premium support for the first 12 months of their service at no additional charge. Upon renewal, you can opt to reduce your support to the standard support level with no change to your current pricing. You’ll still receive the same high quality product, as well as unlimited technical support via email.
|Cost||$10 per month||$15 per month|
|Activation & Set Up Support||Phone & Email Support||Phone & Email Support|
|Ongoing Support||Unlimited email support||Live chat, email or phone|
|Phone Support||No||Priority calls|
|Live SMS alert when device loses power||No||Yes|
|Fleet insights - including co2 usage, driver behaviour and fuel analysis||No||Yes|