Device troubleshooting

Summary

Trouble Shooting Missing Vehicle Data

In this video, you’ll learn how to access vehicle data and determine why information may be missing from the system.

We’ll walk you through:

  • How to identify if a vehicle is turned on
  • How to identify if a vehicle has lost mobile connectivity
  • How to identify if a device has been disconnected

By the end of this training, you’ll be able to quickly diagnose issues affecting vehicle data and take necessary steps to maintain accurate tracking.